Practice set
Questions and answers
Choose an answer first, then compare your reasoning with the explanation.
A resident with dementia insists they need to go to work. What is the best response?
- Argue that they retired years ago
- Validate the feeling and redirect to a safe activity
- Laugh at the mistake
- Lock the resident in the room
Correct answer: B. Validate the feeling and redirect to a safe activity
CNA curriculum includes responding appropriately to cognitively impaired residents and reducing effects of cognitive impairment.
Remember: Do not argue with the disease; respond to the feeling.
Source: 42 CFR 483.152 nurse aide training program requirements
A resident is crying before a procedure. Which response is best?
- You have no reason to cry
- Tell me what is worrying you
- Stop crying or I will leave
- Everyone hates this
Correct answer: B. Tell me what is worrying you
Therapeutic communication supports emotional needs by listening and inviting the resident to express concerns.
Remember: Open-ended, respectful questions beat dismissal.
Source: 42 CFR 483.152 nurse aide training program requirements
A resident becomes angry during care. What should the nurse aide do first?
- Stay calm and keep the resident and self safe
- Argue loudly
- Restrain the resident for convenience
- Tell other residents about it
Correct answer: A. Stay calm and keep the resident and self safe
Training includes modifying aide behavior in response to residents' behavior while maintaining dignity and safety.
Remember: Calm tone, space, safety, report.
Source: 42 CFR 483.152 nurse aide training program requirements
A resident is grieving and asks to talk about a deceased spouse. What should the nurse aide do?
- Change the subject immediately
- Listen respectfully and report ongoing distress
- Say grief is not part of care
- Tell the resident to stop thinking about it
Correct answer: B. Listen respectfully and report ongoing distress
Mental health and social service needs include emotional support and using family as a source of support.
Remember: Presence and listening are part of basic care.
Source: 42 CFR 483.152 nurse aide training program requirements
Which approach is most helpful for a resident with cognitive impairment during morning care?
- Give several complex instructions at once
- Use simple steps and allow time to respond
- Rush without explaining
- Speak only to the roommate
Correct answer: B. Use simple steps and allow time to respond
Training includes communicating with cognitively impaired residents and responding to individual needs.
Remember: One step at a time.
Source: 42 CFR 483.152 nurse aide training program requirements
Talk through the guide
Questions, corrections, and study tips
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