A CNA exam story · Behavior response
A resident becomes angry during care. What should the nurse aide do first?
Test your knowledge. Choose an answer, then see the explanation.
AI-assisted illustrations. Read the full choices; drawings simplify the scenario.
See the answer and why
A. Stay calm and keep the resident and self safe
Training includes modifying aide behavior in response to residents' behavior while maintaining dignity and safety.
Remember: Calm tone, space, safety, report.
Source: 42 CFR 483.152 nurse aide training program requirements