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Role of the Nurse Aide · NC Nurse Aide I

Communication study guide

Practice clear conversations and objective reporting. The examples distinguish what a resident said or did from an aide's interpretation.

4 original questionsAnswers and sources includedFree to read

Practice set

Questions and answers

Choose an answer first, then compare your reasoning with the explanation.

Question 1Clear communication

Which action helps a resident with hearing loss understand the nurse aide?

  1. Face the resident and speak clearly
  2. Shout from behind
  3. Chew gum while talking
  4. Speak faster

Correct answer: A. Face the resident and speak clearly

Effective communication includes facing the resident, speaking clearly, and confirming understanding.

Remember: Face, clear pace, normal tone.

Source: 42 CFR 483.152 nurse aide training program requirements

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Question 2Reporting

Which statement should be reported to the nurse exactly as the resident said it?

  1. I have crushing chest pain
  2. I like blue blankets
  3. This show is boring
  4. I used to live nearby

Correct answer: A. I have crushing chest pain

Urgent symptoms should be reported promptly using the resident's words and objective observations.

Remember: Quote serious symptoms; do not reinterpret them.

Source: 42 CFR 483.152 nurse aide training program requirements

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Question 3Aphasia

A resident after a stroke has trouble speaking. Which communication method is best?

  1. Ask one question at a time and allow extra time
  2. Finish every sentence for them
  3. Talk only to family
  4. Pretend to understand when you do not

Correct answer: A. Ask one question at a time and allow extra time

Communication should support the resident's ability and dignity, using patience and simple choices.

Remember: Slow down; do not take over the resident's voice.

Source: 42 CFR 483.152 nurse aide training program requirements

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